Have you ever felt like you were pulled into the role of a third-party to a conflict you had no intention of joining? The phenomenon is called triangulation and happens regularly in most of our lives. Triangulation can take a couple of different forms. One person could be designated as the messenger between two others or designated as the communicator between the other two (the go-between). Or, a form of “splitting” takes place, with one person (person A) playing the third person (person C) against the family member or coworker (person B) that they are upset with. This is playing two people against each other and the person doing the “splitting” usually assassinates both characters in the process.
Triangulation in the workplace is an unproductive behavior that chips away at the culture. It can be indirect and subtle, therefore, difficult to manage. And, if you are the triangulator, it’s worse…
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